Cookie Notice

This notice explains how PassInterviews uses cookies and similar technologies on our website and web dashboard under the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR. It complements our Privacy Policy.Last updated: August 2, 2026

Controller

TOKEN LABS LIMITED (company number 17372231), trading as PassInterviews, operates the website and dashboard described in our Privacy Policy. Registered office: 98 Lozells Road, Birmingham, England, B19 2TB. Privacy contact: support@passinterviews.com.

What “cookies” covers

PECR regulates technologies that store or access information on your device. That includes HTTP cookies, local storage, session storage, pixels, and similar tools. Some are set by us; others by processors (for example auth or Stripe Checkout) when you use their flows.

What we use today

Strictly necessary (no PECR consent required). Needed to provide a service you request, for example keeping you signed in, securing the session, CSRF/security protections, and completing Stripe Checkout. Without these, login and billing will not work.

Appearance / preference storage. For example remembering light/dark theme so the UI does not flash on reload. Where this only stores a UI preference you chose, we treat it as low-impact preference storage. You can clear it in browser settings without deleting your account.

Analytics (opt-in). On the production website we use PostHog (EU cloud) to measure page views and a small set of product events (for example signup, checkout start, macOS download clicks). PostHog only loads after you Accept analytics in our consent bar. Reject keeps analytics off. We do not use advertising pixels or cross-site ad tracking on the marketing site.

Referral / invite attribution

If you arrive through an invite or affiliate link, we may need to remember a referral code long enough to attribute a later signup. Where that uses device storage that is not strictly necessary for a service you have already requested, we will either:

  • ask for consent before storing it; or
  • keep the code in the URL until you open signup/login, and only then set a first-party referral cookie tied to that auth flow (or attribute server-side after account creation).

Our production behaviour follows the second approach: landing pages with ?ref= pass the code into register/login links; a referral cookie is set only on those auth routes after the server confirms the code belongs to an active creator affiliate. Unknown or disabled codes are not stored.

Examples tied to our stack

  • Auth session cookies or tokens via our authentication provider (Supabase).
  • Theme preference keys in local browser storage.
  • Analytics consent choice in local browser storage, and PostHog cookies/storage only after you opt in.
  • Cookies on Stripe-hosted Checkout pages (see Stripe’s own notices during payment).

How to control cookies

Use your browser settings to block or delete cookies. Blocking all cookies will break sign-in. Preference-only storage can usually be cleared independently.

For analytics, use Accept or Reject on the consent bar (equal prominence; nothing pre-ticked). To change a previous choice, clear site data for passinterviews.com or remove the hi_analytics_consent key from local storage, then reload and choose again. Essential cookies continue without a banner.

Client apps

Native client apps do not use website cookies to run interview sessions. Sign-in still uses our auth provider. Personal data practices are in the Privacy Policy.

Your rights and updates

For personal data rights (access, erasure, ICO complaints, and so on), see the Privacy Policy. We may update this Cookie Notice when our technologies change; check the date at the top.

Contract terms: Terms of Service.